The NOS Cloud. A powerful online, secure, world class system to run your business. Our Enterprise system stores and organizes all of your critical business information. From your client database and administrative reports to an extensive Marketing Resource Center, you have up-to-the-minute access to nerds, clients, partners and solutions being offered around the globe.
TOP 60 Features of IamaNerd - The NOS Cloud Enterprising System
AUTOMATED ACCOUNTING
- Track all of your orders/payments in real time
- Inventory sales automatically calculate markup
- TWO click invoicing process to be paid by NOS for weekly work
- Setup recurring orders for your clients (great for monthly NerdCare Assurance Plans)
- Accept and track down payments for Hardware and Software
EASY BILLING AND PAYMENT
- Receive electronic payment onsite (Credit Card, EFT, PayPal, MoneyBookers)
- Generate client receipt for payment
- Resend client invoices/receipts with one click
- Tax jurisdictions calculated automatically (over 86,000 of them in the US!)
ACCESS TO ESTABLISHED SUPPLIERS
- List of All NOS certified suppliers
- Add personal inventory to resell
- Transfer inventory between nerds
- Order inventory from certified suppliers
- Track inventory orders until received
- Inventory supplier terms passed onto the nerds
- Request and track RMAs (Return Material Authorization) for defective hardware
POWER OF THE NERD TEAM
- Access to all team competencies
- Skills matrix - search function to find nerds with specific skills
- Distribution email to local/regional/national or ALL nerds automatically creates forum entry and tracks responses to requests for help in our forums
- View team member calendars
- Project billing module to track client payments and Nerd to Nerd invoices
CLIENT MANAGEMENT SYSTEM
- Client eWindows allow clients real-time access to their NOS account and history
- Post proposals videos and pictures online for client access
- Securely store electronic payment info on client record
- Manage distribution emails to your client base
- Synch calendar info with MS outlook
- Automatically send appointment reminders/details to your clients
- Integrated mapping to addresses
- emails saved as notes on the client records
- Assign backup nerds to your clients
- Link to online client survey automatically sent with receipt
- Entire Client History available in chronological order
- Quick access links for your top clients
REPORTING: SEE YOUR SUCESS!
- View which of your clients you have not serviced in the last 30,60,90 or 365 days
- View your monthly performance history
- World-wide top 25 sales performance
- 3 time servicing report
- Measuring Marketing efforts - each client is asked what prompted them to call and all results are tracked
- View top 10 clients of yours, or any other nerd
- Real-time payment tracking for projects and Nerd to Nerd Billing
ACCESS TO TIPS ON BECOMING A MORE SUCESSFUL NERD
- Resource Centre full of stories - tools - templates - pictures - videos - articles and more
- Nerd Wiki
- Nerd Forums
- Sales training and templates
- Access to ALL client surveys in the company
- Charlie's Corner - inspiring messages and video from our CEO
- Founders Video Vitamins - regular video tidbits from the co-founders John and David
- Good News from nerds and POD leaders - hear about successes all over the world
- Support Ticket system for feature/support requests
- Suggested pricing for more common solutions
- Form to request domain registration for your clients
- POD sites - a site dedicated to your specific region - events calendar, POD goals and top clients
- Information on Leasing for your clients - Access to leasing reps
IN HOUSE TRAINING WITH EXPERIENCED NERDS
- Professor led University of Nerdology course listing
- U of N course guidelines including self-study
- Listings and signups for REBOOT 1 and REBOOT 2 camps
24/7 CLIENT CENTRE FOR INBOUND CALLS
- View first time client service requests (seeds) for you region
- Seeds are automatically sent to blackberries/phones
- Blackberry users can flag seeds on their blackberries
- Track success ratio on client call-backs
OTHER MAJOR BENEFITS OF JOINING THE NOS CLOUD:
- Engaging & accessible leadership team
- Talented diverse admin team that speaks/ understands a combined 16 different languages
- Inventory management system
- Coaching program for new nerds
- Part of Reputable brand name